Support Hub

Submit complaints, track requests, and monitor project updates. Our dedicated support ensures timely resolution and transparent communication.

Submit Complaint / Request

Use this form to report issues, request support, or provide feedback. Our team will respond within 24 hours for urgent matters.

Customer ID *

Find your Customer ID on your contract or invoice.

Category *

Urgency Level *

Low

1-3 business days

Medium

24-48 hours

High

Same day

Critical

Immediate

Detailed Message *

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Project Dashboard

Live

Real‑time monitoring of your active projects. Status updates, completion percentages, and next steps.

Active Projects

92%

Avg. Satisfaction

Lagos Solar Farm

Renewable Energy • Project ID: MFS-SOL-024

On Track

Completion 78%

Next: Final inverter installation (Apr 28)

Automation Retrofit

Automation • Project ID: MFS-AUT-017

Review Needed

Completion 45%

Awaiting client approval on control panel design

Fleet Leasing Expansion

Mobility • Project ID: MFS-MOB-009

In Progress

Completion 32%

Vehicle procurement in progress (12/20 delivered)

Updated 15 minutes ago

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Additional Support Channels

Phone Support

+234 800 000 0000
Mon‑Fri, 8am‑6pm WAT

Email

support@mfsoptions.ng
Response within 4 hours

Live Chat

Available on website
Mon‑Fri, 9am‑5pm WAT